Privacy Policy

Privacy Policy

We are extremely sensitive about your privacy and security concerns and the personal information you provide us. This Privacy Policy explains what information we collect about you and what we do with it. Please take a few minutes to read it.

By visiting and/or using our website www.smartpouches.com (“website”) , you agree to this Privacy Policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 1 January 2015.

Information We Collect

This section of our Privacy Policy describes the categories of information collected by PouchesDirect.
If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. If you place an order with us, we collect additional contract information such as billing and delivery address, payment information.

We may collect more information from or about you in other ways, for example when you contact customer service or respond to a survey, or from feedback from logistic partners.

Other data will be automatically collected from your computer while you visit our website. We will collect your IP address, computer and connection data, browser type, operating system, the URLs you linked from and which you visit next and a cookie number. We use this information to do internal research on your interests and to help us better understand and serve you.

Use And Disclosure Of Information

We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, personalize your online experience, and facilitate your transactions with our third party marketing partners and to inform you of offers and discounts.

In order to carry out certain business functions, we may disclose your personal data to contracted service providers that support our business operations or that we use to fulfil our contract with you (e.g. logistic partners, marketing agencies, IT services etc.) or to our suppliers that deliver goods directly to you.

Links To Other Websites

While you are visiting or using the PouchesDirect website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by us. We have no control over the content, policies or actions of those websites, even if you are offered services on those websites because you have established an account with any of our websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. We authorizes only those persons who need to know personal information to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

Contact

If you have questions concerning this cookies policy, you can send an e-mail to info@pouchesdirect.com or contact Smart Pouches, FlexiPACK Ltd, 85-87 Bayham Street, London NW1 0AG. Smart Pouches is a trading name of FlexiPACK Ltd.